Fisher’s Mill Value and Give-Back Program
Since 1985 Fisher International has maintained the pulp and paper industry’s premier database of mills’ production, process, equipment, technology and people. The Fisher database is used by nearly every major industry supplier to serve mills throughout the world more effectively by helping them develop new products and market them appropriately to the right mills more quickly.

Quietly, we also have been serving you directly. We have helped mills locate critical spare parts during emergencies, put people like you in touch with technical experts you were seeking and delivered free benchmarking reports that you wanted. The Fisher database continues to help thousands of supplier representatives use your time effectively by educating them on your mill before they come to see you.

Now, we’d like to make it easier for you to take advantage of benefits we can deliver you and your mill. For Fisher to continue to deliver value to you and your mill, it is important that the information we gather on your mills is accurate for your mill. We ask that you spend a few moments with us to update your mill information twice a year. Your participation will help us keep the Fisher database quality where it should be – the best and most accurate source available – and to let us continue to help you and your suppliers do business efficiently.

Therefore, in exchange for your willingness to talk with us, Fisher International is offering mills, at no cost, a suite of service at no charge. Some of the services include the following: you all of the following at no cost:

Fisher Midnight Express™:

a service free for mills with an emergency need for a critical spare part during an unplanned shutdown. Fisher locates – within minutes – other mills that are likely to have the necessary spare. Additionally, Fisher’s global network of used parts dealers are able to locate and source used spare parts, used whole sections of the pulp and paper mill, or entire pulp and paper making lines.

Mill Solutions from Fisher™:

another free service for mills looking for specific technical expertise. Fisher uses its mill, academic and supplier contacts throughout the world to find what you need. Fisher also can describes your “wish list” in the Fisher database so key people in the industry’s global suppliers with appropriate technology can contact you in the way you desire.

Mill and Machine Cost Benchmarking:

a service that compares your manufacturing costs in major categories to your peer group. See your mill on a cost curve and in tabular form. Fisher does not divulge the identity of the other mills being benchmarked.

Publication’s Corner:

free subscriptions to a number of paper industry publications and magazines from Europe, North America, Asia, Latin/South America.


To learn more about Fisher’s Give Back Program (GBP), the other services we offer such as equipment and commodity buying support, new technology review and showcase, or to request one of our free services in addition to those listed above, please enter your Fisher assigned access information (user name and password) in the Client Login above. If you do not have a the Fisher assigned access information, please email me at agaleano@fisheri.com or call +1 203.854.5390 to request the information, free of charge.

Best regards,

Alexandra Galeano
Program Manager, Mill Relationship Management

Corporate Headquarters: 50 Water Street, South Norwalk, CT 06854 USA, Phone +1-203-854-5390, Fax +1-203-854-5070
European Office: Hochdorfer Str. 30, 72294 Grömbach, Germany, Phone: +49-(0) 7453-95 9494, Fax: +49-(0) 7453-95 94 91
South American Office: Rua Herculano de Freitas, 237-98 São Paulo, SP 01308-020 Brazil, Phone: +55 (11) 2157 2961
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